In today’s fast-paced world, many of us lead complicated lives, and need to maintain constant contact with various others for an answer or for other…
What is customer service?
Customer service refers to the assistance that a business provides its customers. This can be in the form of interactions with customers over the phone, in person, or online. In order to provide good customer service, businesses must have a set of standards and practices in place that they follow no matter what the situation. This includes making sure that all interactions are conducted in a polite and professional manner, answering questions honestly and completely, and resolving complaints as quickly as possible. If you have encountered any problems with your life insurance policy from New York Life Insurance Company, please feel free to contact us for help. We would be happy to answer any questions you may have and help get your concerns resolved as quickly as possible.
How to improve customer service
There are some easy ways to improve customer service, no matter where you are. Here are a few key tips: 1. Listen more than you talk 2. Let your customers know when they’ve made a positive impact 3. Reward your customers for their loyalty 4. Be available when your customers need you 5. Build listening and relationship-building skills into all your employees
Past mistakes and what they taught us
What would you do if you received a call from a life insurance company and it was not your policy number? This is a common caller ID mistake. The call may be from the wrong person, the wrong policy number, or a scam. Here are some tips to avoid this issue: First and foremost, always double-check to make sure the call is coming from the policy you are expecting. Life insurance companies frequently use caller ID spoofing to disguise their calls. If you think the call may be legitimate, but you’re not sure, ask for the caller’s name, contact information (such as their company website or email), and policy number. If you still don’t know whose call it is, hang up and call back using your policy number. If you do get a call from a life insurance company and it’s not your policy number, don’t answer. Don’t reply to any messages or emails that might come with the mistaken call. Instead, report the mistaken call to your phone provider or your wireless carrier. They will help block the mistaken number from reaching you again in the future.